Updated on May 4, 2020

As a result of the COVID-19 outbreak, we want to make clear of and remind you of our hygiene routines at Helio and how each of us can minimize the risk of further spreading of the disease. We take this situation very seriously, and all members and employees at Helio have all the up-to-date information about the current situation in Stockholm and on how to avoid spreading the virus.


Helio follows the guidelines of the Public Health Agency of Sweden, and we advise you to also stay updated on developments, changes and new recommendations through folkhalsomyndigheten.se.

– Cleaning and wiping of common areas and toilets are done every day.

– We want to encourage all our members and visitors to be extra diligent with handwashing, using soap and water and doing so before all meals, before handling any type of food and after toilet visits. Hand sanitizers may also be used, should soap and water not be available.

– Be extra cautious of common cold and flu like symptoms and stay at home if you are sick, to avoid infecting others on public transportation, at the office or other places where you may encounter people.

– We’ve imposed extra routines to wipe common areas, coffee containers, milk cartons, water jugs, buttons such as on microwave buttons, door handles and other surfaces often touched by people.

– We’ve reduced the amount of seats in our restaurant and dining area to follow social distancing protocols.

– Self-quarantine if you’ve recently traveled to areas the Public Health Agency of Sweden deem as risky.

– If you’re a Helio member, please work from home, per the recommendation of the Public Health Agency of Sweden.

– Public gatherings with over 50 attendees are no longer allowed, which means that we can no longer host open events. Closed gatherings with over 50 attendees are still allowed. You can read more about this update here. 

Helio will remain open as usual and will inform you if conditions change. If you have any questions about how we’re handling the situation here at Helio, please email info@helio.se.

We will keep hosting our events either digitally, or physically, depending on how this situation develops. We will inform you of any changes immediately.

If you have general questions about COVID-19, we recommend that you contact the national hotline 113 13 and the Public Health Office of Sweden.


Questions and Answers 

Will Helio stay open? 

We will keep following the directions of the authorities, and we will stay open. If the recommendations change, we will immediately communicate this to our members and guests for all our events.

If you and your company need an event to be completely secluded from others, we can arrange that  at T-House and Kista.


Why don’t you have hand sanitizer in all the restrooms?

Hand sanitizers are mainly supposed to be used if there’s no soap and water available, but washing your hands normally is always better. However, you should use hand sanitizer at other occasions where washing your hands isn’t an option, for example, if you’re outside or using public transportation.

At Helio, there’s always soap and water available in our restrooms. We advise you to wash your hands diligently. For detailed instructions on hand washing, please visit 1177 Vårdguiden.

What recommendations do you have about whether to show up at the office, at Helio, or whether one should stay at home? 

We’re not going to give any other recommendations other than from the Public Health Agency of Sweden. We will stay updated regarding the situation. Should the recommendations change in a way that affect our business, we’ll inform all involved parties immediately.

What about events with over 500 attendees? 

At Helio, we do not host events with over 500 attendees at our event locations. Thus, the government’s regulations do not affect our activities.


From the Public Health Agency of Sweden:  

Bacteria easily sticks to hands and spreads to other people when you greet them by hand. Therefore, wash your hands often with soap and hot water, for at least 20 seconds. 

Wash your hands often with soap and warm water, before eating, before preparing food, and after toilet use. Alcohol-based hand sanitizer can be an alternative when you are unable to wash your hands. 

Cough and sneeze into the bend of your elbow or into a tissue to prevent infection from spreading around you, or from contaminating your hands. 

When you cough or sneeze, small droplets of infectious matter spread to other people. By coughing and sneezing into the bend of your elbow or into a paper towel, you stop these droplets from reaching other people and thus infecting them. You also keep your own hands clean this way. Always throw your paper towel in the trash after using it and wash your hands.  

A general preventive measure against respiratory infection is to avoid touching your face and eyes and to avoid close contact with sick people. 

Stay at home when you are sick to avoid infecting people on the bus, at work or in areas where you are close to other people. 

Use alcohol-based hand sanitizer. If soap and water is not available, use hand sanitizer with at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty. 


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Call us +46 8 522 232 00 Mailinfo@helio.se