Why should I read this policy?
This policy describes how we collect, use and protect your personal data at Helioworks AB with all subsidiaries (hereinafter referred to as “Helio”).
What information do you collect about me?
We collect information that will help us provide a better service to you, including:
How will you use my information?
We need to collect data about you in order to provide you with information, payment information and statistics in line with this overall policy. We will not collect more data than we need to provide our services to you.
How long will you keep my information?
If you are a customer of Helio, we need information about you in order to be able to invoice and provide certain services in accordance with our commitment to you as a customer. Information we use for newsletter mailing or marketing will be retained until the time you choose to unsubscribe from it.
With whom do you share my information?
Your personal data may be handled by Helio’s staff in Sweden, and no third party has access to your personal data as long as the law does not require us to share it.
We have procedures in place to ensure that your personal data is handled in a safe and secure manner in accordance with applicable legislation. You can receive more information by contacting us by e-mail.
Where is my information stored?
Your information is stored in data centers within the European Union. For technical reasons, our subcontractors may need to move information to other countries outside the EU. If this happens, appropriate safeguards and standardized data protection regulations are approved that have been approved by the European Commission.
What are my rights?
Right to information: You can request a copy of the personal information we have about you. Right to correction: We want to ensure that your information is updated and correct. You may request that your information be corrected or removed if you believe it is incorrect. Right to delete: You can request that we delete your personal data. We must not erase data that the law requires that we retain. Data portability: You can ask us to transfer your personal information from our IT environment to someone else, either another company or to you. This does not apply to information that the law requires that we retain Return consent: You may withdraw your consent to share your information or to receive marketing / mailing at any time. Either by unsubscribing from the message or contacting us by email. Complaints: You may file a complaint with the Data Inspectorate if you believe that we treat your personal data in violation of the Data Protection Regulation.
How can I use my rights?
If you want to use any of your rights, please contact us by e-mail at the bottom of this policy. If you want to make a complaint to the Data Inspection you need to contact them.
Updates to this policy
We may update this policy and will then publish them on this website. This policy was last updated on 01 October 2018.
How to contact us
If you have any questions regarding this policy or how we use your information, or your rights, please contact us at the following address:
Engelbrektsplan 1 114 34 STOCKhOLM